Buenaventura Inc. dba American Home Loan Center ("we," "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and your choices. Mortgage customers also receive our separate Gramm-Leach-Bliley Act (GLBA) privacy notice, which governs the nonpublic personal information collected in connection with a loan application.
Information we collect
- Information you give us: name, phone, email, property and loan details, and other information you submit when you request a quote, apply, or contact us.
- Automatically collected: basic technical data such as browser type, device, pages visited, and approximate location, collected through standard server logs and our hosting provider's security and performance tools.
Third-party application portal
Our quote and loan application forms are provided by our secure loan origination platform (my1003app / ARIVE and Lendwize). Information you enter in those forms is collected and stored by that platform on our behalf and is subject to its privacy policy and security practices.
How we use information
- To respond to your inquiry and provide the loan services you request
- To comply with legal and regulatory requirements
- To protect against fraud and keep this site secure
- To improve our website
We do not sell or share your personal information for cross-context behavioral advertising.
Sharing
We share information only as needed to provide services you request (for example, with lenders, credit bureaus, appraisers, title and escrow companies), with service providers who help us operate, and as required by law or regulators.
Your choices and rights
You may request access to, correction of, or deletion of personal information we hold about you, subject to legal record-keeping requirements that apply to mortgage transactions. Depending on where you live, including California and Washington, you may have additional rights under state law. To make a request, call 855-724-5626 or write to us at 10524 Bridgeport Way SW, Lakewood, WA 98499. We will not discriminate against you for exercising your rights.
Do Not Track
This site does not use advertising trackers and does not respond differently to browser "Do Not Track" signals. We honor Global Privacy Control signals as a request to opt out of any sale or sharing of personal information.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Security
We use reasonable administrative, technical, and physical safeguards. The site is served over encrypted HTTPS connections.
Changes
We may update this policy. The effective date above shows when it was last revised.